The Seagate website provides details for the closest service center that will accept your defective drive. It will be used to register for RMAīrowse to and validate your drive’s warranty information. Choose to run the repair option, and run Seatools after the report of a successful repair.Ī failed test with Seatools will display a test code. If your hard drive fails the Long Test, you may be presented with an option where Seatools can attempt a repair of the suspected bad sector. This test is the most thorough way of checking for the hard drive’s physical condition. Running the Long Test/Advanced Test takes more time depending on the hard drive size.
If this error is encountered, the Seatools Diagnostic program will ask you to run the Long Test/Advanced Test option. The screen above shows a sample report indicating an error in the drive. The screen above shows a sample output of a healthy hard drive. Allow the advanced tests to complete and wait for the diagnosis. If Seatools suspects a drive for possible problems, it will alert you that an advanced test is required. Put a check mark on the drives that you want to check. The initial screen immediately detects all Seagate devices, and also allows you to set your Language preferences. **You may not immediately need this tool, but it pays to save a copy now. The Windows version can be used for checking both internal and external portable hard drives.ĭownload a copy of the Seagate Diagnostic tools from the website: The DOS version is best run for checking internal hard drives.Ģ. Seatools Diagnostic comes into version – DOS and Windows.ġ. Seatools Diagnostic is the official diagnostic program created by Seagate for both internal drives, or external portable drives. Procced to the instructions below for proper diagnostics and RMA instructions. Defective drives that are still under the covered warranty period are entitled to free repair/replacement. The website will inform you if your drive is still under warranty. Save this information and check it against the Seagate Warranty website Underneath each Seagate hard drive is a sticker containing the drive’s model number and serial number But users beware before throwing away that hard drive! Seagate hard drives usually have a long warranty period of 3 to 5 years! The steps below will help you check for a Seagate drive’s health, check for existing warranty, and claim an RMA request for free repair/replacement. Of course a wise backup solution will help you recover data. However, on some rare circumstances, Seagate hard drives can fail. Seagate is undoubted for the durability of its hard drives – I for one still have a good and functional 2GB drive from my Windows 98 computer! Seagate is a popular brand and manufacturer of internal and portable hard drives.
0 kommentar(er)
